Kyle x Shahida Return, Exchange and Store Credit Policy
Refund, Exchange & Store Credit
After 24 hours there will be no refund available for any purchases made on https://www.kylexshahida.com/. Authorized refunds will only be at the sole discretion of Kyle x Shahida. No exceptions. After the 24 hours period, customer may be offered an exchange or store credit only at the sole discretion of Kyle x Shahida. The items eligible to be shipped back for an exchange or store credit must be in their original packaging with intact tags. Products must also NOT been worn, altered, damaged, or washed. Merchandise that is found in previously stated conditions, will not be refunded and will be returned at customer's own expense. A 15% restock fee will be applied to all returned orders. Policy will only apply if the product is returned in the period of 5 days. All Customized orders are final sale.
Canceled orders will NOT be granted a refund, no exceptions. Cancellations are authorized at the sole discretion of Kyle x Shahida and in order to be authorized the order must be canceled within 24 hours after the placing of the order.
Sale Items Return and Exchange Policy
Absolutely No Returns and No Exchanges!
Applicable on all sale item/products checkout
Customize Items Return and Exchange Policy
Absolutely No Returns and No Exchanges!
Applicable on all Customize item-products checkout
We may offer any additional alterations or and if needed/required on made-to order styles.
No returns, exchanges, or refunds are applicable on sale merchandise.